Last updated: 26 August 2026
Business and legal review notice: This page is operationally grounded in the current website and enquiry form, but it has not been represented as advice from legal counsel. Samsky should confirm its legal entity details, retention schedule, service-provider arrangements, and applicable-law requirements before treating it as counsel-approved.
This Privacy Policy explains how Samsky Tours and Travel handles personal information through its current website and travel enquiry process.
Samsky Tours and Travel operates this travel information and enquiry website. This policy explains how personal information is handled when you browse the site, submit an enquiry, communicate with Samsky, or ask about a safari, destination, or travel-planning service.
It does not replace privacy information that may be provided for a confirmed service, supplier arrangement, employment matter, or other separate relationship.
Depending on how you use the website, Samsky may collect:
Please do not send passport numbers, payment-card details, medical records, or other sensitive information through the general enquiry form unless Samsky specifically requests it through an appropriate secure process.
Information is collected directly from you when you complete the enquiry form or communicate with Samsky. Technical information may be generated automatically by the website, hosting environment, security tools, and server logs. If another person submits information on your behalf, that person should have authority to do so and should make this policy available to you.
Samsky may use personal information to:
An enquiry does not confirm a booking, price, availability, visa outcome, or travel service.
Where applicable law requires a legal basis, Samsky may rely on steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, consent, and legitimate interests such as responding to genuine enquiries, operating a secure website, and maintaining appropriate business records. The basis depends on the purpose and the circumstances. You may withdraw consent where consent is used, without affecting processing that was lawful before withdrawal.
Personal information may be shared only as reasonably necessary with authorised Samsky personnel and service providers supporting hosting, website administration, security, form delivery, email, backups, and professional advice. If you proceed with a travel arrangement, relevant information may later be shared with selected travel suppliers under the booking-specific process and terms provided to you.
Information may also be disclosed where required by law, a valid authority, or a need to protect legal rights, users, or system security. Samsky does not state that it sells personal information, and the current website audit found no intentional advertising-pixel or analytics integration.
Website hosting, email, technology providers, or travel suppliers may process information in countries other than the country where you live. Where required, appropriate contractual, organisational, or legal safeguards should be used. The exact safeguards can depend on the provider, destination, and applicable law.
Personal information should be kept only for as long as reasonably necessary for the enquiry, an ongoing customer relationship, operational continuity, legal or accounting obligations, dispute management, and security. Different records may require different periods. Samsky must confirm and document its final retention schedule before this policy is treated as legally approved.
Samsky uses administrative and technical measures intended to protect the website and enquiry information. These may include controlled access, authentication, security monitoring, backups, and maintained software. No internet transmission or storage system can be guaranteed completely secure. Please use the general enquiry form only for information appropriate to an initial travel discussion.
Depending on the law that applies, you may have rights to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent or complain to a relevant supervisory authority. Rights may be limited by legal obligations, legitimate record-keeping needs, or the rights of others.
Submit a request through the Contact Us. Samsky may need to verify your identity and clarify the information concerned before responding.
The website is intended for adults researching or arranging travel. A parent or legal guardian should provide information about a child when it is necessary for a genuine enquiry. Sensitive information about children should not be submitted through the general form unless specifically requested through an appropriate process.
Read the Cookie Policy for information about cookies and similar technologies. The website may link to external sites that operate under their own privacy practices. Review those policies before providing information to another organisation.
This policy may be updated when the website, suppliers, or legal requirements change. The date at the top identifies the current website version. Privacy questions can be submitted through Contact Us.
